Problems with Image Size

After doing Add multimedia, you will probably need to use the Edit button to adjust the size. The size starts out 300 pixels high and the full width of the window. This size should let you see the content, but you may need to adjust it to match the size of your movie or Flash program.

Some players will stretch or cut cut off the image if you don't set the right size. Older copies of Windows Media Player (e.g. on Windows XP) seem particularly prone to this. So for movies, it is safest to adjust the size to match the actual size and shape of the movie.

Where File Uploads Go

The "Upload file" feature will normally put files in a separate folder for each instance of the tool (i.e. each button in the left bar). If you prefer to organize the files yourself, you might prefer to upload your file using the Resource tool and get them organized. Then you can use "Choose Existing File" to put the file on a page.

URLs are actually stored as files. URL's are stored in a subfolder called urls of the unit's folder.

Accessibility

If you are concerned about accessibility for handicapped users, please make sure you use the Edit button and insert textual descriptions for images and multimedia objects. You may want to consider creating a separate page that presents the content in a more accessible form and providing a link to it. One way to do this would be using Add Subpage.

Helping your Users

Unfortunately the ability to play movies, Flash, etc, tends to vary from browser to browser. You may want to create a unit that has one of each type of file you're going to use. That way students can make sure that they have the right plugins installed at the beginning of the course.

Problems we've seen

• The Macintosh Windows Media player will sometimes give you a blank image unless the file is public. You can set files public in the Resources tool using Edit Details. If you have a number of files that need to be public, you can set an entire folder public.

• Some players will not play content if you are using an https: URL and the site you're pointing to does not have a proper certificate installed.

• Internet Explorer will give warning messages unless all content on the page uses https: URLs. Files that are stored on Sakai will automatically be served with an appropriate URL, but if you define any URLs for yourself, you shold be careful about this.

• With Safari on the Macintosh, if you edit a Youtube video, and change the URL, when the page updates the player isn't there. If you refresh the page it works fine. Everything works fine for normal users.

• On Windows, users may need to adjust the secuity settings in Internet Explorer. For some player types, Active X needs to be enabled. You may not get any sign that this is the problem with IE, just an empty box where your content should be.

• If a plugin needs to talk to the user, it may fail. E.g. after installing Acrobat, the first time you run Acrobat, you need to accept the license. With Firefox you are prompted to do this. With Internet Explorer, it simply gives you an empty box where your content should be.