Package com.google.cloud.support.v2

Interface CaseServiceGrpc.AsyncService

All Known Implementing Classes:
CaseServiceGrpc.CaseServiceImplBase
Enclosing class:
CaseServiceGrpc
public static interface CaseServiceGrpc.AsyncService
 A service to manage Google Cloud support cases.

  • Method Details

    • getCase

      default void getCase(GetCaseRequest request, io.grpc.stub.StreamObserver<Case> responseObserver)
       Retrieve a case.

    • listCases

      default void listCases(ListCasesRequest request, io.grpc.stub.StreamObserver<ListCasesResponse> responseObserver)
       Retrieve all cases under a parent, but not its children.
 For example, listing cases under an organization only returns the cases
 that are directly parented by that organization. To retrieve cases
 under an organization and its projects, use `cases.search`.

    • searchCases

      default void searchCases(SearchCasesRequest request, io.grpc.stub.StreamObserver<SearchCasesResponse> responseObserver)
       Search for cases using a query.

    • createCase

      default void createCase(CreateCaseRequest request, io.grpc.stub.StreamObserver<Case> responseObserver)
       Create a new case and associate it with a parent.
 It must have the following fields set: `display_name`, `description`,
 `classification`, and `priority`. If you're just testing the API and don't
 want to route your case to an agent, set `testCase=true`.

    • updateCase

      default void updateCase(UpdateCaseRequest request, io.grpc.stub.StreamObserver<Case> responseObserver)
       Update a case. Only some fields can be updated.

    • escalateCase

      default void escalateCase(EscalateCaseRequest request, io.grpc.stub.StreamObserver<Case> responseObserver)
       Escalate a case, starting the Google Cloud Support escalation management
 process.
 This operation is only available for some support services. Go to
 https://cloud.google.com/support and look for 'Technical support
 escalations' in the feature list to find out which ones let you
 do that.

    • closeCase

      default void closeCase(CloseCaseRequest request, io.grpc.stub.StreamObserver<Case> responseObserver)
       Close a case.

    • searchCaseClassifications

      default void searchCaseClassifications(SearchCaseClassificationsRequest request, io.grpc.stub.StreamObserver<SearchCaseClassificationsResponse> responseObserver)
       Retrieve valid classifications to use when creating a support case.
 Classifications are hierarchical. Each classification is a string
 containing all levels of the hierarchy separated by `" > "`. For example,
 `"Technical Issue > Compute > Compute Engine"`.
 Classification IDs returned by this endpoint are valid for at least six
 months. When a classification is deactivated, this endpoint immediately
 stops returning it. After six months, `case.create` requests using the
 classification will fail.