com.amazonaws.services.connect.model

Class ParticipantTimerConfiguration

java.lang.Object

com.amazonaws.services.connect.model.ParticipantTimerConfiguration

All Implemented Interfaces:

java.io.Serializable

public class ParticipantTimerConfiguration
extends java.lang.Object
implements java.io.Serializable

Configuration information for the timer. After the timer configuration is set, it persists for the duration of the chat. It persists across new contacts in the chain, for example, transfer contacts.

For more information about how chat timeouts work, see Set up chat timeouts for human participants.

See Also:

Serialized Form

Constructor Summary

Constructors

Constructor and Description
ParticipantTimerConfiguration()

Method Summary

Modifier and Type	Method and Description
boolean	equals(java.lang.Object obj)
java.lang.String	getParticipantRole() The role of the participant in the chat conversation.
java.lang.String	getTimerType() The type of timer.
ParticipantTimerValue	getTimerValue() The value of the timer.
int	hashCode()
void	setParticipantRole(java.lang.String participantRole) The role of the participant in the chat conversation.
void	setParticipantRole(TimerEligibleParticipantRoles participantRole) The role of the participant in the chat conversation.
void	setTimerType(ParticipantTimerType timerType) The type of timer.
void	setTimerType(java.lang.String timerType) The type of timer.
void	setTimerValue(ParticipantTimerValue timerValue) The value of the timer.
java.lang.String	toString() Returns a string representation of this object; useful for testing and debugging.
ParticipantTimerConfiguration	withParticipantRole(java.lang.String participantRole) The role of the participant in the chat conversation.
ParticipantTimerConfiguration	withParticipantRole(TimerEligibleParticipantRoles participantRole) The role of the participant in the chat conversation.
ParticipantTimerConfiguration	withTimerType(ParticipantTimerType timerType) The type of timer.
ParticipantTimerConfiguration	withTimerType(java.lang.String timerType) The type of timer.
ParticipantTimerConfiguration	withTimerValue(ParticipantTimerValue timerValue) The value of the timer.

Methods inherited from class java.lang.Object

clone, finalize, getClass, notify, notifyAll, wait, wait, wait

Constructor Detail

ParticipantTimerConfiguration

public ParticipantTimerConfiguration()

Method Detail

getParticipantRole

public java.lang.String getParticipantRole()

The role of the participant in the chat conversation.

Constraints:
Allowed Values: CUSTOMER, AGENT

Returns:

The role of the participant in the chat conversation.

See Also:

TimerEligibleParticipantRoles

setParticipantRole

public void setParticipantRole(java.lang.String participantRole)

The role of the participant in the chat conversation.

Constraints:
Allowed Values: CUSTOMER, AGENT

Parameters:

participantRole -

The role of the participant in the chat conversation.

See Also:

TimerEligibleParticipantRoles

withParticipantRole

public ParticipantTimerConfiguration withParticipantRole(java.lang.String participantRole)

The role of the participant in the chat conversation.

Returns a reference to this object so that method calls can be chained together.

Constraints:
Allowed Values: CUSTOMER, AGENT

Parameters:

participantRole -

The role of the participant in the chat conversation.

Returns:

A reference to this updated object so that method calls can be chained together.

See Also:

TimerEligibleParticipantRoles

setParticipantRole

public void setParticipantRole(TimerEligibleParticipantRoles participantRole)

The role of the participant in the chat conversation.

Constraints:
Allowed Values: CUSTOMER, AGENT

Parameters:

participantRole -

The role of the participant in the chat conversation.

See Also:

TimerEligibleParticipantRoles

withParticipantRole

public ParticipantTimerConfiguration withParticipantRole(TimerEligibleParticipantRoles participantRole)

The role of the participant in the chat conversation.

Returns a reference to this object so that method calls can be chained together.

Constraints:
Allowed Values: CUSTOMER, AGENT

Parameters:

participantRole -

The role of the participant in the chat conversation.

Returns:

A reference to this updated object so that method calls can be chained together.

See Also:

TimerEligibleParticipantRoles

getTimerType

public java.lang.String getTimerType()

The type of timer. IDLE indicates the timer applies for considering a human chat participant as idle. DISCONNECT_NONCUSTOMER indicates the timer applies to automatically disconnecting a chat participant due to idleness.

Constraints:
Allowed Values: IDLE, DISCONNECT_NONCUSTOMER

Returns:

The type of timer. IDLE indicates the timer applies for considering a human chat participant as idle. DISCONNECT_NONCUSTOMER indicates the timer applies to automatically disconnecting a chat participant due to idleness.

See Also:

ParticipantTimerType

setTimerType

public void setTimerType(java.lang.String timerType)

The type of timer. IDLE indicates the timer applies for considering a human chat participant as idle. DISCONNECT_NONCUSTOMER indicates the timer applies to automatically disconnecting a chat participant due to idleness.

Constraints:
Allowed Values: IDLE, DISCONNECT_NONCUSTOMER

Parameters:

timerType -

The type of timer. IDLE indicates the timer applies for considering a human chat participant as idle. DISCONNECT_NONCUSTOMER indicates the timer applies to automatically disconnecting a chat participant due to idleness.

See Also:

ParticipantTimerType

withTimerType

public ParticipantTimerConfiguration withTimerType(java.lang.String timerType)

The type of timer. IDLE indicates the timer applies for considering a human chat participant as idle. DISCONNECT_NONCUSTOMER indicates the timer applies to automatically disconnecting a chat participant due to idleness.

Returns a reference to this object so that method calls can be chained together.

Constraints:
Allowed Values: IDLE, DISCONNECT_NONCUSTOMER

Parameters:

timerType -

The type of timer. IDLE indicates the timer applies for considering a human chat participant as idle. DISCONNECT_NONCUSTOMER indicates the timer applies to automatically disconnecting a chat participant due to idleness.

Returns:

A reference to this updated object so that method calls can be chained together.

See Also:

ParticipantTimerType

setTimerType

public void setTimerType(ParticipantTimerType timerType)

The type of timer. IDLE indicates the timer applies for considering a human chat participant as idle. DISCONNECT_NONCUSTOMER indicates the timer applies to automatically disconnecting a chat participant due to idleness.

Constraints:
Allowed Values: IDLE, DISCONNECT_NONCUSTOMER

Parameters:

timerType -

The type of timer. IDLE indicates the timer applies for considering a human chat participant as idle. DISCONNECT_NONCUSTOMER indicates the timer applies to automatically disconnecting a chat participant due to idleness.

See Also:

ParticipantTimerType

withTimerType

public ParticipantTimerConfiguration withTimerType(ParticipantTimerType timerType)

The type of timer. IDLE indicates the timer applies for considering a human chat participant as idle. DISCONNECT_NONCUSTOMER indicates the timer applies to automatically disconnecting a chat participant due to idleness.

Returns a reference to this object so that method calls can be chained together.

Constraints:
Allowed Values: IDLE, DISCONNECT_NONCUSTOMER

Parameters:

timerType -

The type of timer. IDLE indicates the timer applies for considering a human chat participant as idle. DISCONNECT_NONCUSTOMER indicates the timer applies to automatically disconnecting a chat participant due to idleness.

Returns:

A reference to this updated object so that method calls can be chained together.

See Also:

ParticipantTimerType

getTimerValue

public ParticipantTimerValue getTimerValue()

The value of the timer. Either the timer action (Unset to delete the timer), or the duration of the timer in minutes. Only one value can be set.

Returns:

The value of the timer. Either the timer action (Unset to delete the timer), or the duration of the timer in minutes. Only one value can be set.

setTimerValue

public void setTimerValue(ParticipantTimerValue timerValue)

The value of the timer. Either the timer action (Unset to delete the timer), or the duration of the timer in minutes. Only one value can be set.

Parameters:

timerValue -

The value of the timer. Either the timer action (Unset to delete the timer), or the duration of the timer in minutes. Only one value can be set.

withTimerValue

public ParticipantTimerConfiguration withTimerValue(ParticipantTimerValue timerValue)

The value of the timer. Either the timer action (Unset to delete the timer), or the duration of the timer in minutes. Only one value can be set.

Returns a reference to this object so that method calls can be chained together.

Parameters:

timerValue -

The value of the timer. Either the timer action (Unset to delete the timer), or the duration of the timer in minutes. Only one value can be set.

Returns:

A reference to this updated object so that method calls can be chained together.

toString

public java.lang.String toString()

Returns a string representation of this object; useful for testing and debugging.

Overrides:

toString in class java.lang.Object

Returns:

A string representation of this object.

See Also:

Object.toString()

hashCode

public int hashCode()

Overrides:

hashCode in class java.lang.Object

equals

public boolean equals(java.lang.Object obj)

Overrides:

equals in class java.lang.Object