com.amazonaws.services.connect.model

Class NumericQuestionPropertyValueAutomation

java.lang.Object

com.amazonaws.services.connect.model.NumericQuestionPropertyValueAutomation

All Implemented Interfaces:

java.io.Serializable

public class NumericQuestionPropertyValueAutomation
extends java.lang.Object
implements java.io.Serializable

Information about the property value used in automation of a numeric questions. Label values are associated with minimum and maximum values for the numeric question.

• Sentiment scores have a minimum value of -5 and maximum value of 5.

• Duration labels, such as NON_TALK_TIME, CONTACT_DURATION, AGENT_INTERACTION_DURATION, CUSTOMER_HOLD_TIME have a minimum value of 0 and maximum value of 28800.

• Percentages have a minimum value of 0 and maximum value of 100.

• NUMBER_OF_INTERRUPTIONS has a minimum value of 0 and maximum value of 1000.

See Also:

Serialized Form

Constructor Summary

Constructors

Constructor and Description
NumericQuestionPropertyValueAutomation()

Method Summary

Modifier and Type	Method and Description
boolean	equals(java.lang.Object obj)
java.lang.String	getLabel() The property label of the automation.
int	hashCode()
void	setLabel(NumericQuestionPropertyAutomationLabel label) The property label of the automation.
void	setLabel(java.lang.String label) The property label of the automation.
java.lang.String	toString() Returns a string representation of this object; useful for testing and debugging.
NumericQuestionPropertyValueAutomation	withLabel(NumericQuestionPropertyAutomationLabel label) The property label of the automation.
NumericQuestionPropertyValueAutomation	withLabel(java.lang.String label) The property label of the automation.

Methods inherited from class java.lang.Object

clone, finalize, getClass, notify, notifyAll, wait, wait, wait

Constructor Detail

NumericQuestionPropertyValueAutomation

public NumericQuestionPropertyValueAutomation()

Method Detail

getLabel

public java.lang.String getLabel()

The property label of the automation.

Constraints:
Allowed Values: OVERALL_CUSTOMER_SENTIMENT_SCORE, OVERALL_AGENT_SENTIMENT_SCORE, NON_TALK_TIME, NON_TALK_TIME_PERCENTAGE, NUMBER_OF_INTERRUPTIONS, CONTACT_DURATION, AGENT_INTERACTION_DURATION, CUSTOMER_HOLD_TIME

Returns:

The property label of the automation.

See Also:

NumericQuestionPropertyAutomationLabel

setLabel

public void setLabel(java.lang.String label)

The property label of the automation.

Constraints:
Allowed Values: OVERALL_CUSTOMER_SENTIMENT_SCORE, OVERALL_AGENT_SENTIMENT_SCORE, NON_TALK_TIME, NON_TALK_TIME_PERCENTAGE, NUMBER_OF_INTERRUPTIONS, CONTACT_DURATION, AGENT_INTERACTION_DURATION, CUSTOMER_HOLD_TIME

Parameters:

label -

The property label of the automation.

See Also:

NumericQuestionPropertyAutomationLabel

withLabel

public NumericQuestionPropertyValueAutomation withLabel(java.lang.String label)

The property label of the automation.

Returns a reference to this object so that method calls can be chained together.

Constraints:
Allowed Values: OVERALL_CUSTOMER_SENTIMENT_SCORE, OVERALL_AGENT_SENTIMENT_SCORE, NON_TALK_TIME, NON_TALK_TIME_PERCENTAGE, NUMBER_OF_INTERRUPTIONS, CONTACT_DURATION, AGENT_INTERACTION_DURATION, CUSTOMER_HOLD_TIME

Parameters:

label -

The property label of the automation.

Returns:

A reference to this updated object so that method calls can be chained together.

See Also:

NumericQuestionPropertyAutomationLabel

setLabel

public void setLabel(NumericQuestionPropertyAutomationLabel label)

The property label of the automation.

Constraints:
Allowed Values: OVERALL_CUSTOMER_SENTIMENT_SCORE, OVERALL_AGENT_SENTIMENT_SCORE, NON_TALK_TIME, NON_TALK_TIME_PERCENTAGE, NUMBER_OF_INTERRUPTIONS, CONTACT_DURATION, AGENT_INTERACTION_DURATION, CUSTOMER_HOLD_TIME

Parameters:

label -

The property label of the automation.

See Also:

NumericQuestionPropertyAutomationLabel

withLabel

public NumericQuestionPropertyValueAutomation withLabel(NumericQuestionPropertyAutomationLabel label)

The property label of the automation.

Returns a reference to this object so that method calls can be chained together.

Constraints:
Allowed Values: OVERALL_CUSTOMER_SENTIMENT_SCORE, OVERALL_AGENT_SENTIMENT_SCORE, NON_TALK_TIME, NON_TALK_TIME_PERCENTAGE, NUMBER_OF_INTERRUPTIONS, CONTACT_DURATION, AGENT_INTERACTION_DURATION, CUSTOMER_HOLD_TIME

Parameters:

label -

The property label of the automation.

Returns:

A reference to this updated object so that method calls can be chained together.

See Also:

NumericQuestionPropertyAutomationLabel

toString

public java.lang.String toString()

Returns a string representation of this object; useful for testing and debugging.

Overrides:

toString in class java.lang.Object

Returns:

A string representation of this object.

See Also:

Object.toString()

hashCode

public int hashCode()

Overrides:

hashCode in class java.lang.Object

equals

public boolean equals(java.lang.Object obj)

Overrides:

equals in class java.lang.Object