com.amazonaws.services.connect.model

Class MetricFilterV2

java.lang.Object

com.amazonaws.services.connect.model.MetricFilterV2

All Implemented Interfaces:

java.io.Serializable

public class MetricFilterV2
extends java.lang.Object
implements java.io.Serializable

Contains information about the filter used when retrieving metrics. MetricFiltersV2 can be used on the following metrics: AVG_AGENT_CONNECTING_TIME, CONTACTS_CREATED, CONTACTS_HANDLED, SUM_CONTACTS_DISCONNECTED.

See Also:

Serialized Form

Constructor Summary

Constructors

Constructor and Description
MetricFilterV2()

Method Summary

Modifier and Type	Method and Description
boolean	equals(java.lang.Object obj)
java.lang.String	getMetricFilterKey() The key to use for filtering data.
java.util.List<java.lang.String>	getMetricFilterValues() The values to use for filtering data.
int	hashCode()
void	setMetricFilterKey(java.lang.String metricFilterKey) The key to use for filtering data.
void	setMetricFilterValues(java.util.Collection<java.lang.String> metricFilterValues) The values to use for filtering data.
java.lang.String	toString() Returns a string representation of this object; useful for testing and debugging.
MetricFilterV2	withMetricFilterKey(java.lang.String metricFilterKey) The key to use for filtering data.
MetricFilterV2	withMetricFilterValues(java.util.Collection<java.lang.String> metricFilterValues) The values to use for filtering data.
MetricFilterV2	withMetricFilterValues(java.lang.String... metricFilterValues) The values to use for filtering data.

Methods inherited from class java.lang.Object

clone, finalize, getClass, notify, notifyAll, wait, wait, wait

Constructor Detail

MetricFilterV2

public MetricFilterV2()

Method Detail

getMetricFilterKey

public java.lang.String getMetricFilterKey()

The key to use for filtering data.

Valid metric filter keys: INITIATION_METHOD, DISCONNECT_REASON. These are the same values as the InitiationMethod and DisconnectReason in the contact record. For more information, see ContactTraceRecord in the Amazon Connect Administrator's Guide.

Returns:

The key to use for filtering data.

Valid metric filter keys: INITIATION_METHOD, DISCONNECT_REASON. These are the same values as the InitiationMethod and DisconnectReason in the contact record. For more information, see ContactTraceRecord in the Amazon Connect Administrator's Guide.

setMetricFilterKey

public void setMetricFilterKey(java.lang.String metricFilterKey)

The key to use for filtering data.

Valid metric filter keys: INITIATION_METHOD, DISCONNECT_REASON. These are the same values as the InitiationMethod and DisconnectReason in the contact record. For more information, see ContactTraceRecord in the Amazon Connect Administrator's Guide.

Parameters:

metricFilterKey -

The key to use for filtering data.

Valid metric filter keys: INITIATION_METHOD, DISCONNECT_REASON. These are the same values as the InitiationMethod and DisconnectReason in the contact record. For more information, see ContactTraceRecord in the Amazon Connect Administrator's Guide.

withMetricFilterKey

public MetricFilterV2 withMetricFilterKey(java.lang.String metricFilterKey)

The key to use for filtering data.

Valid metric filter keys: INITIATION_METHOD, DISCONNECT_REASON. These are the same values as the InitiationMethod and DisconnectReason in the contact record. For more information, see ContactTraceRecord in the Amazon Connect Administrator's Guide.

Returns a reference to this object so that method calls can be chained together.

Parameters:

metricFilterKey -

The key to use for filtering data.

Valid metric filter keys: INITIATION_METHOD, DISCONNECT_REASON. These are the same values as the InitiationMethod and DisconnectReason in the contact record. For more information, see ContactTraceRecord in the Amazon Connect Administrator's Guide.

Returns:

A reference to this updated object so that method calls can be chained together.

getMetricFilterValues

public java.util.List<java.lang.String> getMetricFilterValues()

The values to use for filtering data.

Valid metric filter values for INITIATION_METHOD: INBOUND | OUTBOUND | TRANSFER | QUEUE_TRANSFER | CALLBACK | API

Valid metric filter values for DISCONNECT_REASON: CUSTOMER_DISCONNECT | AGENT_DISCONNECT | THIRD_PARTY_DISCONNECT | TELECOM_PROBLEM | BARGED | CONTACT_FLOW_DISCONNECT | OTHER | EXPIRED | API

Returns:

The values to use for filtering data.

Valid metric filter values for INITIATION_METHOD: INBOUND | OUTBOUND | TRANSFER | QUEUE_TRANSFER | CALLBACK | API

Valid metric filter values for DISCONNECT_REASON: CUSTOMER_DISCONNECT | AGENT_DISCONNECT | THIRD_PARTY_DISCONNECT | TELECOM_PROBLEM | BARGED | CONTACT_FLOW_DISCONNECT | OTHER | EXPIRED | API

setMetricFilterValues

public void setMetricFilterValues(java.util.Collection<java.lang.String> metricFilterValues)

The values to use for filtering data.

Valid metric filter values for INITIATION_METHOD: INBOUND | OUTBOUND | TRANSFER | QUEUE_TRANSFER | CALLBACK | API

Valid metric filter values for DISCONNECT_REASON: CUSTOMER_DISCONNECT | AGENT_DISCONNECT | THIRD_PARTY_DISCONNECT | TELECOM_PROBLEM | BARGED | CONTACT_FLOW_DISCONNECT | OTHER | EXPIRED | API

Parameters:

metricFilterValues -

The values to use for filtering data.

Valid metric filter values for INITIATION_METHOD: INBOUND | OUTBOUND | TRANSFER | QUEUE_TRANSFER | CALLBACK | API

Valid metric filter values for DISCONNECT_REASON: CUSTOMER_DISCONNECT | AGENT_DISCONNECT | THIRD_PARTY_DISCONNECT | TELECOM_PROBLEM | BARGED | CONTACT_FLOW_DISCONNECT | OTHER | EXPIRED | API

withMetricFilterValues

public MetricFilterV2 withMetricFilterValues(java.lang.String... metricFilterValues)

The values to use for filtering data.

Valid metric filter values for INITIATION_METHOD: INBOUND | OUTBOUND | TRANSFER | QUEUE_TRANSFER | CALLBACK | API

Valid metric filter values for DISCONNECT_REASON: CUSTOMER_DISCONNECT | AGENT_DISCONNECT | THIRD_PARTY_DISCONNECT | TELECOM_PROBLEM | BARGED | CONTACT_FLOW_DISCONNECT | OTHER | EXPIRED | API

Returns a reference to this object so that method calls can be chained together.

Parameters:

metricFilterValues -

The values to use for filtering data.

Valid metric filter values for INITIATION_METHOD: INBOUND | OUTBOUND | TRANSFER | QUEUE_TRANSFER | CALLBACK | API

Valid metric filter values for DISCONNECT_REASON: CUSTOMER_DISCONNECT | AGENT_DISCONNECT | THIRD_PARTY_DISCONNECT | TELECOM_PROBLEM | BARGED | CONTACT_FLOW_DISCONNECT | OTHER | EXPIRED | API

Returns:

A reference to this updated object so that method calls can be chained together.

withMetricFilterValues

public MetricFilterV2 withMetricFilterValues(java.util.Collection<java.lang.String> metricFilterValues)

The values to use for filtering data.

Valid metric filter values for INITIATION_METHOD: INBOUND | OUTBOUND | TRANSFER | QUEUE_TRANSFER | CALLBACK | API

Valid metric filter values for DISCONNECT_REASON: CUSTOMER_DISCONNECT | AGENT_DISCONNECT | THIRD_PARTY_DISCONNECT | TELECOM_PROBLEM | BARGED | CONTACT_FLOW_DISCONNECT | OTHER | EXPIRED | API

Returns a reference to this object so that method calls can be chained together.

Parameters:

metricFilterValues -

The values to use for filtering data.

Valid metric filter values for INITIATION_METHOD: INBOUND | OUTBOUND | TRANSFER | QUEUE_TRANSFER | CALLBACK | API

Valid metric filter values for DISCONNECT_REASON: CUSTOMER_DISCONNECT | AGENT_DISCONNECT | THIRD_PARTY_DISCONNECT | TELECOM_PROBLEM | BARGED | CONTACT_FLOW_DISCONNECT | OTHER | EXPIRED | API

Returns:

A reference to this updated object so that method calls can be chained together.

toString

public java.lang.String toString()

Returns a string representation of this object; useful for testing and debugging.

Overrides:

toString in class java.lang.Object

Returns:

A string representation of this object.

See Also:

Object.toString()

hashCode

public int hashCode()

Overrides:

hashCode in class java.lang.Object

equals

public boolean equals(java.lang.Object obj)

Overrides:

equals in class java.lang.Object