Class QuickResponseSummary

    • Method Detail

      • hasChannels

        public final boolean hasChannels()
        For responses, this returns true if the service returned a value for the Channels property. This DOES NOT check that the value is non-empty (for which, you should check the isEmpty() method on the property). This is useful because the SDK will never return a null collection or map, but you may need to differentiate between the service returning nothing (or null) and the service returning an empty collection or map. For requests, this returns true if a value for the property was specified in the request builder, and false if a value was not specified.
      • channels

        public final List<String> channels()

        The Amazon Connect contact channels this quick response applies to. The supported contact channel types include Chat.

        Attempts to modify the collection returned by this method will result in an UnsupportedOperationException.

        This method will never return null. If you would like to know whether the service returned this field (so that you can differentiate between null and empty), you can use the hasChannels() method.

        Returns:
        The Amazon Connect contact channels this quick response applies to. The supported contact channel types include Chat.
      • contentType

        public final String contentType()

        The media type of the quick response content.

        • Use application/x.quickresponse;format=plain for quick response written in plain text.

        • Use application/x.quickresponse;format=markdown for quick response written in richtext.

        Returns:
        The media type of the quick response content.

        • Use application/x.quickresponse;format=plain for quick response written in plain text.

        • Use application/x.quickresponse;format=markdown for quick response written in richtext.

      • createdTime

        public final Instant createdTime()

        The timestamp when the quick response was created.

        Returns:
        The timestamp when the quick response was created.
      • description

        public final String description()

        The description of the quick response.

        Returns:
        The description of the quick response.
      • isActive

        public final Boolean isActive()

        Whether the quick response is active.

        Returns:
        Whether the quick response is active.
      • knowledgeBaseArn

        public final String knowledgeBaseArn()

        The Amazon Resource Name (ARN) of the knowledge base.

        Returns:
        The Amazon Resource Name (ARN) of the knowledge base.
      • knowledgeBaseId

        public final String knowledgeBaseId()

        The identifier of the knowledge base. This should not be a QUICK_RESPONSES type knowledge base if you're storing Wisdom Content resource to it.

        Returns:
        The identifier of the knowledge base. This should not be a QUICK_RESPONSES type knowledge base if you're storing Wisdom Content resource to it.
      • lastModifiedBy

        public final String lastModifiedBy()

        The Amazon Resource Name (ARN) of the user who last updated the quick response data.

        Returns:
        The Amazon Resource Name (ARN) of the user who last updated the quick response data.
      • lastModifiedTime

        public final Instant lastModifiedTime()

        The timestamp when the quick response summary was last modified.

        Returns:
        The timestamp when the quick response summary was last modified.
      • name

        public final String name()

        The name of the quick response.

        Returns:
        The name of the quick response.
      • quickResponseArn

        public final String quickResponseArn()

        The Amazon Resource Name (ARN) of the quick response.

        Returns:
        The Amazon Resource Name (ARN) of the quick response.
      • quickResponseId

        public final String quickResponseId()

        The identifier of the quick response.

        Returns:
        The identifier of the quick response.
      • hasTags

        public final boolean hasTags()
        For responses, this returns true if the service returned a value for the Tags property. This DOES NOT check that the value is non-empty (for which, you should check the isEmpty() method on the property). This is useful because the SDK will never return a null collection or map, but you may need to differentiate between the service returning nothing (or null) and the service returning an empty collection or map. For requests, this returns true if a value for the property was specified in the request builder, and false if a value was not specified.
      • tags

        public final Map<String,​String> tags()

        The tags used to organize, track, or control access for this resource.

        Attempts to modify the collection returned by this method will result in an UnsupportedOperationException.

        This method will never return null. If you would like to know whether the service returned this field (so that you can differentiate between null and empty), you can use the hasTags() method.

        Returns:
        The tags used to organize, track, or control access for this resource.
      • hashCode

        public final int hashCode()
        Overrides:
        hashCode in class Object
      • equals

        public final boolean equals​(Object obj)
        Overrides:
        equals in class Object
      • toString

        public final String toString()
        Returns a string representation of this object. This is useful for testing and debugging. Sensitive data will be redacted from this string using a placeholder value.
        Overrides:
        toString in class Object
      • getValueForField

        public final <T> Optional<T> getValueForField​(String fieldName,
                                                      Class<T> clazz)